Frequently Asked Questions

Q: Who receives the Reward Dollars?

A: Person who is nominated on application form

Q: I cannot afford to lose 5% from sales.

A: Looking from a sales point of view, yes you will be down 5% on each trade rite group job but it is 95% more than before.

Q: Is this program similar to Fly Buys?

A: No. trade rite group offers a lot more small, medium and large businesses within the program and is able to stimulate the economy as people and businesses can use TRG for everything and collect Reward Dollars on every transaction.

Q: Why is TRG reward program better than others?

A: trade rite group creates a lot more jobs locally. The Reward Dollar program is also like no other as 5% from the invoice price is collected in a personal Reward Dollar Account.

Q: Who do I call if I have any questions?

A: Call 03 9723 7004, visit www.traderitegroup.com.au or call any of our sales reps directly.

Q: Can I buy multiple rewards if I have the money to or is there a limit?

A: There is no limit. trade rite group encourages you to spend Reward Dollars as often as you like as is this type of spending stimulates the economy. Use TRG and earn enough Reward Dollars to take the family on a holiday, new car, etc

Q: Why should I use trade rite group instead of other service provider businesses?

A: trade rite group focuses on the customer instead of the business. We also offer a Reward Dollar program like no other.

Any questions you have can be answered straight away. No extravagant fees and charges. You are just charged what things cost which is the way it should be. By keeping customers happy and allowing customers to spend Reward Dollars which does not place any strain on their bank account, allows businesses to grow and offer better rates due to the extra work created without the outlay.

Q: If I want to pull out of the business what happens?

A: Depending on the reason(s) why you are leaving will alter the consequences. If you decide to leave because you are retiring or just do not want to be a part of the program, you can leave and keep whatever is in your Reward Dollar Account within trade rite group. If you are forced to leave trade rite group then your Reward Dollars will be donated to charity.

Q: If I have collected $20k worth of Reward Dollars, is it possible to have the reward exchanged for cash?

A: No. The Reward Dollar Account must only be spent on anything within trade rite group. Cash payments do not apply.

Q: What happens if I am not happy with a supplier?

A: The supplier is placed on a warning and if it happens again he is removed from the program and forfeits their account balance.

Q: What happens if a customer wants to pay cash for a job and not worry about the reward program?

A: trade rite group works on honesty and loyalty. trade rite group expects that the supplier realizes that it will be in breach of their contract and may forfeit any future business or their own personal Reward Dollars.

Once a customer has requested a certain trade or supplier, it is recorded onto the database. Randomly these potential customers receive a phone call to ask whether they were happy with the quote, etc. If supplier has been caught out then a warning will be issued. If the customer has been found out of wanting the supplier to complete works unauthorized by trade rite group , they will also be placed on a warning.

Q: How do I send quotes or invoices to trade rite group?

A: You do not need to send quotes to our office, only a copy of the TRG stamped invoice which has been paid by the customer. You can scan, fax or post the copied invoice. This process must be done within 7 days from completion of paid invoice.

Q: How do I know that my business will be one of the preferred businesses within a certain category?

A: It will depend on whether your account balance is paid. It also works on a rotation process which ensures all suppliers are treated equally.

Q: How can I get my suppliers on board?

A: You can consult with your suppliers before asking for our help. If you are unsuccessful then I will consult with your supplier and if we are unsuccessful then I will advise them that your business may be lost to one of our suppliers within the group. At the end of the day our job is to ensure our suppliers and customers are being looked after.

Q: How do I get a spotters fee?

A: Spotters fees are payable when you have provided trade rite group with a new supplier or trade and they have signed to the program. A spotterâ..s fee is also paid if you have gained a customer for trade rite group.

Q: Most of our products are over $10K. Paying a 5% commission is impossible.

A: It is not impossible. trade rite group created your sale with no expenses on your behalf. You can also gain back the 5% when you purchase a trade or service through TRG.

The Reward Dollars you collect by trading with trade rite group could possibly out weight the commission paid to trade rite group.

TRG is a new way to trade.

Q: How do I pay the commission?

A: Once trade rite group has received the paid and stamped copy of the invoice, trade rite group will then invoice you for the customers Reward Dollars. The money will be direct debited from your account within 7 days or as per original agreement.

Q: I receive great discounts already, how can trade rite group make it better?

A: trade rite group does not guarantee prices will be cheaper but prices will be competitive which we also offer the customer a Loyalty Program like no other.

Q: I am already with many reward programs, I do not need to join another.

A: Many reward programs are confusing and is hard to keep track of where you can receive the discounts. trade rite group is the one stop reward shop. Anything you need, we can offer it. Try us!

Q: I have enough work. I do not need to sign.

A: By signing on to this program will create opportunities you quite possibly may never have had.

As your business will be on the database, large companies will know of your business which could quite possibly open many doors./>You may also request only to receive the larger jobs; therefore it would only take one job to get your initial outlay back and hopefully grow your business more than ever imagined.

Our TRG rep is also your personal assistant and will focus on projects or clients you want. Without the hassle of extra employees, etc.

Q: Why does trade rite group take 2% administration fee?

A: Reason being is that there are charges involved for holding an account active, invoicing between suppliers, issuing quarter statements, organizing suppliers when redeeming points, etc.

Q: I do not feel as though I need the extra work or effort to get the extra work.

A: By signing on to trade rite group will enable our customers to redeem their Reward Dollars through your business.

trade rite group needs all types of trades and services to ensure their customers can make the most of the business.

Quite possibly a customer has used trade rite group all year and has accumulated $10k worth of Reward Dollars. They can use this money on anything within TRG. Travel, car, etc.

Our sign on fees speak for themselves. We offer numerous packages that suit your budget. Please call or email.

Q: How will trade rite group gain extra work for my business?

A: trade rite group is a member of a tender search business which they send through large contracts daily for all types of trades and services.

trade rite group will also gain work through their members and from sales staff. Sales staff will attend large companies to firstly get them on board then encourage them to use trade rite group for all of their purchases.

Eventually trade rite group will advertise on Radio and T.V. The only issue is that we want to focus on large jobs therefore it is really up to our sales staff to gain that work for us. There are not too many options in gaining the large contracts except to make you known to large companies and the best way is to do it face to face.

TRG runs and manages an Adwords campaign for all of our suppliers, quarterly newsletters and constant emails to potential customers and members.

TRG is a new way to trade!

Any purchase from a TRG Service Provider earns you 5% of the value toward your Reward Dollar account. Reward Dollars can then be spent on purchases from any Service Provider on our list.

Please browse the categories or go ahead and submit your service request to start earning Reward Dollars today.

Why not become a TRG Service Provider?

Register for a Free Information Pack.
See what TRG can do for your business!

"Since becoming a supplier for TRG I have received numerous jobs. Each transaction worked well and I have actually had repeat business which was also quite easy as they showed me their Loyalty Card and was totally hassle free. Thank you and keep bringing in the sales!"

- Elton Electrical